EWIG questions and answers

EWIG (Every Where I Go) is a travel-journaling app. It turns your travel photos into trips, plots where you’ve been on an interactive 3D globe, and lets you share stories, connect with other travelers, and order printed photo books.

Go to Profile → My Trips and tap "New Trip" to add one manually, or import photos to have trips detected automatically. On mobile you can also tap "Scan" to scan your camera roll; on the web you can import from Google Photos.

Yes. Building trips, the globe, importing photos, and sharing stories are free. Solo Connect (traveler messaging and meet-ups) is a separate optional subscription, and printed photo books and marketplace bookings are paid.

The EWIG mobile app scans your camera roll and reads each photo’s GPS location and timestamp to automatically group them into trips and plot them on your globe — no manual entry needed. Your photos stay on your device unless you choose to upload specific ones.

Scanning reads your phone’s photo library, which browsers can’t access. On the web, use "Import from Google Photos" instead, or download the mobile app to scan your full camera roll.

On Profile, tap "Google" (Import from Google Photos). You’ll select the specific photos you want in Google’s own picker — EWIG only ever receives the photos you hand-pick, never your whole library.

Every trip is private by default. You can set an individual trip to public to share it on the Discover feed; private trips are visible only to you.

EWIG uses the GPS coordinates from your photos (or the destinations you add) to drop pins on a 3D globe, so you get a living map of everywhere you’ve been.

A walk-through flies through the stops on a trip on the globe. You can also record a vertical share video (reel) of the journey to post to social media — look for the "Share Video" option on a trip.

Solo Connect lets you discover other solo travelers, send and accept meet-up requests, and message them in-app. It’s an optional auto-renewing subscription (monthly or annual).

Phone verification helps keep the Solo Connect community safe and real. It applies only to Solo Connect — it’s never required to build trips, import photos, or use the rest of the app.

Always meet in public places, tell someone your plans, and use normal precautions. EWIG facilitates connections but is not responsible for interactions between users.

Open a listing in the Marketplace, pick a time slot, and tap Book. Payments are processed securely by Stripe. The experience is provided by the host, not by EWIG.

Yes. Each listing has a Questions section where you can ask the host publicly. When they answer, you’ll get a notification that takes you straight to the answer.

App Store and Google Play purchases are refunded by Apple or Google under their policies. For web (Stripe) payments, contact support@ewig.ai.

From your profile or a trip, choose "Print Your Photo Book" / "Book" to build a book from your photos. Orders are processed by Stripe and printed and shipped by our print partner.

Production and shipping timelines are estimates shown at checkout and can vary by destination. You’ll get a notification when your book ships.

In Settings → Notifications you can toggle push, email, and SMS channels, plus alert types like trip reminders, likes & comments, and new messages.

SMS notifications require a verified phone number on your account. Enabling the SMS toggle sets your preference, but texts only send once your phone is verified. You can also reply STOP to any text to opt out at any time.

In Settings, scroll to the Danger Zone and tap "Delete My Account". This permanently removes all your trips, photos, and data. You can also email privacy@ewig.ai.

Your data is encrypted in transit (TLS) and at rest (AES-256), stored on US infrastructure with row-level security. See our Privacy Policy for full details.